Privacy Policy

Your privacy is important to us. Last updated: February 2026

Introduction

UNILAG Hub ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our accommodation platform.

By using UNILAG Hub, you agree to the collection and use of information in accordance with this policy.

Information We Collect

1. Personal Information

  • Email address
  • Full name
  • Phone number
  • Matriculation number (optional)
  • Department and year of study (optional)

2. Profile Information

  • Personality traits and preferences
  • Roommate preferences
  • Budget information
  • Interests and hobbies

3. Usage Information

  • Listings viewed and saved
  • Search queries
  • Messages sent and received
  • Payment transactions

4. Technical Information

  • IP address
  • Browser type and version
  • Device information
  • Cookies and similar technologies

How We Use Your Information

•

Provide Services: To operate and maintain the platform, process payments, and connect you with listings

•

Roommate Matching: To suggest compatible roommates based on your preferences and personality

•

Communication: To send you notifications, updates, and important announcements

•

Improve Services: To analyze usage patterns and improve the platform

•

Safety & Security: To prevent fraud, protect user safety, and enforce our terms

Information Sharing

We may share your information with:

Property Owners

After you unlock a listing, your contact information is shared with the property owner

Potential Roommates

Your roommate profile (preferences, traits) is visible to other students looking for roommates

Payment Processors

Payment information is processed through Paystack (we never store your card details)

Legal Requirements

When required by law or to protect our rights and safety

We NEVER sell your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

✓ Encrypted Connections

All data transmitted via HTTPS/SSL

✓ Secure Database

Data stored on secured servers

✓ Access Controls

Limited staff access to data

✓ Regular Audits

Security assessments performed

Your Rights

You have the right to:

✓

Access: Request a copy of your personal data

✓

Correction: Update or correct your information

✓

Deletion: Request deletion of your account and data

✓

Opt-out: Unsubscribe from marketing communications

Cookies & Tracking

We use cookies and similar tracking technologies to improve your experience:

  • Essential Cookies: Required for login and security
  • Analytics Cookies: Help us understand how you use the platform
  • Preference Cookies: Remember your settings and choices

You can control cookies through your browser settings.

Questions About Privacy?

If you have any questions about this Privacy Policy, please contact us at:

privacy@unilaghub.com